The 2025 Subaru Love Promise Customer and Community Commitment Award
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our customers, our community, and the Subaru Love Promise.
The 2025 Subaru Love Promise Customer and Community Commitment Award recognizes elite Subaru retailer who provide an exceptional customer experience at every interaction with Subaru. These retailers have demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as environment, community, health, education, and pets.
Here at Subaru, we love our community as much as we love our vehicles and are committed to making a positive impact on the lives of all of our customers and neighbors.
What is the Subaru Love Promise?
Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.
How is Heritage Subaru Owings Mills dedicated locally to the Love Promise?
Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.
MD S.P.C.A.
American Cancer Society
Love Promise Stories from Heritage Subaru Owings Mills
Subaru and Heritage Subaru Owings Mills believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Heritage Subaru Teams Up to Support Local Community - Nate R
Imagine going without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in Owings Mills, this is a harsh reality. Helping others strengthens communities, which is why Heritage Subaru is partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other Subaru Loves to Help® efforts, Subaru and retailers like Heritage Subaru have helped nearly 900,000 children and adults in urgent need. On 01/20/2025, Heritage Subaru donated 204 coats & 204 shoes/socks to Community Assistance Network, East Side Family Emergency Shelter. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child's mental and emotional well-being.
Heritage Subaru OM Partners with Operation Warm to Support Eastside Emergency Shelter - Meghan M
Thanks to Heritage Subaru OM for coming to the shelter on 1/20/2025 and putting smiles on all our families faces at the Eastside Family Emergency Shelter. The children were very happy and excited to wear their coats and new shoes to school. You guys put a sense of pride that every kid has when receiving new items. We could not do this without all the kind hearts of giving. Subaru & Operation Warm, you all ROCK. I April, staff and families truly appreciate your support.
Subaru Retailers Team Up to Support Hurricane Relief Efforts - Jess M
At Heritage Subaru, we’re always ready to step up and support our communities, especially in times of crisis. This commitment is at the heart of the Subaru Love Promise®. When Hurricanes Helene and Milton devastated the Eastern region, Subaru retailers like us immediately sprang into action. Alongside other Subaru retailers, Subaru of America, and local organizations, we assessed the most urgent needs in the affected areas. It quickly became clear that local food banks were struggling to keep up with the surge in demand as they worked to support people hit hardest by the storms. In response, we teamed up with 67 Subaru retailers across the region to launch a $400,000 match campaign to aid the hurricane relief efforts of Feeding America®. Heritage Subaru proudly contributed $5000 to this initiative. While the immediate impact of the storms fades from the headlines, many of our neighbors continue to face long-term challenges like food insecurity, water shortages, power outages, and limited access to essential services. Thanks to the collective generosity of Subaru retailers and the communities we serve, an additional $18,427 was raised. This brings the total impact to $418,427, or over 4,100,000 meals for those in need. "As one of the nation's largest disaster relief organizations, the Feeding America network of food banks and partner agencies is deeply rooted in communities across the country. Together, our partnership with trusted Subaru dealers has helped expedite emergency food assistance and supplies to people who need it most. We are immensely grateful," said Feeding America Chief Development Officer Casey Marsh.
Subaru OM and Woodbridge Elementary Love to Learn! - Meghan M
Heritage Subaru Owings Mills and Woodholme Elementary partnered together through the AdoptAClassroom.org program for the 3rd year in a row. Through the donation, Heritage Subaru Owings Mills' was able to support 6 classrooms. The Sales Team also came to visit Woodholme Elementary School to deliver school supply kits for each classroom, where the administration team greeted them! Upon arrival, the administration team greeted them at the door to thank them for their generosity and support! The group, then, chatted and got together for a photo op!
Nourishing Body and Spirit for Cancer Patients at the American Cancer Society Hope Lodge - Vivienne S
In May, the staff of Heritage Subaru of Owings Mills served a lovely Italian dinner to the cancer patients and caregivers staying at the American Cancer Society Hope Lodge in Baltimore. The Heritage Subaru of Owings Mills staff along with Shawn Davie, who at the time was the General Manager, served dinner and sat with guests, sharing fellowship. Davie and the Subaru of Owings Mills team have volunteered to serve dinner numerous times as part of a larger company initiative hosting monthly dinners at Hope Lodge Baltimore. Hope Lodge is a free home-away-from-home for cancer patients who need to travel long distance when the best possible option for their treatment is far from home. Although guests can keep their own groceries and prepare their own meals in the home-like communal kitchen of Hope Lodge, after a long day of treatment, they are most grateful to sit down for a meal hosted by a volunteer group, such as Heritage Subaru of Owings Mills. This Share the Love generosity also helps defray guests’ meal costs. There are 31 American Cancer Society Hope Lodge communities across the U.S. and in Puerto Rico. Patients along with one caregiver, who is usually a relative or close friend, stay at no cost in private rooms. The average length of stay at Hope Lodge is five weeks, which is a long time to be away from home. The Heritage Subaru of Catonsville dinner was a welcome break, providing a comforting meal with friendly hosts which nourished both body and spirit. On behalf of the American Cancer Society staff and Hope Lodge guests, we extend our gratitude to Heritage Subaru of Catonsville.
Heritage Subaru of Owings Mills Supports Baltimore Light The Night!! - Kristin Z
Heritage Subaru of Owings Mills proudly supported the Leukemia & Lymphoma Society’s Baltimore Light The Night walk on Saturday, September 21, at Baltimore Peninsula. This evening fundraising event brought together friends, families, and coworkers to honor, celebrate, and remember those affected by blood cancer. As the Mission Chariot sponsor, Heritage Subaru contributed $20,000 through their fundraising team, helping Light The Night raise an impressive total of more than $452,000. This initiative reflects their commitment to supporting lifesaving research and bringing hope to those touched by cancer. Together, we are shining a light in the fight against cancer.
Heritage Subaru Loves to Care - Veronica R
On Wednesday, June 12th, the Leukemia and Lymphoma Society® (LLS) Mid-Atlantic region and Heritage Subaru had the pleasure of delivering blankets to The Herman & Walter Samuelson Children's Hospital at Sinai as part of the Subaru Loves to Care® initiative. These comforting gifts were accompanied by personalized messages of hope written by customers and staff at Heritage Subaru. This incredible act of generosity was warmly received by the folks at The Herman & Walter Samuelson Children's Hospital at Sinai. Thank you to everyone at Heritage Subaru and The Herman & Walter Samuelson Children's Hospital at Sinai for supporting LLS’ mission!
Generous Donation Provides Free Rides for Cancer Patients to Treatment with American Cancer Society - Vivienne S
The American Cancer Society is very grateful to Heritage Subaru Owings Mills for their longstanding commitment and amazing recent contribution of $36,625 to help cancer patients get free rides to cancer treatment through the American Cancer Society’s free Road to Recovery program. Lack of accessible transportation is one of the greatest barriers to completing cancer care. Many patients are too sick to drive themselves or don’t have a car and don’t have enough family and friends to support them with the many rides needed to treatment. The MileOne Autogroup Subaru family donated a total of $123,288, which included Heritage Subaru Owings Mills' fundraising, to provide free lifesaving transportation to treatment for cancer patients this year. The American Cancer Society (ACS) Road to Recovery is a national program that funded more than 47,000 free rides to treatment across the U.S. in 2024. ACS couldn’t do this without the generous support of donors such as Heritage Subaru Owings Mills. To learn more about the ACS Road to Recovery program, see www.cancer.org/roadtorecovery. Photo (l to r): Katrina Pemberton – Sr. Director, Marketing Operations at MileOne Autogroup, Mike Yoon– General Manager at Heritage Subaru Owings Mills, Scott Fader – Chief Operating Officer at MileOne Autogroup, Beth Garbolino – Associate Director, Development at the American Cancer Society, Amanda Kodeck – Chief Giving Officer at MileOne Autogroup
Subaru Supports CAN Shelters - Christy Z
Heritage Subaru Owings Mills visited the Community Assistance Network's Eastside Family Emergency Shelter as part of their Operation Warm initiative. “We really enjoyed our visit and learning about all the wonderful things that the Eastside Family Emergency Shelter is doing to support our community,” says Regional Marketing Manager Meghan Mattern. Meghan and her team, including the dealership’s General Manager, were joined by CAN staff. Together they delivered new coats, socks and shoes for 150 children at our shelters. CAN operates two of Baltimore County's largest homeless shelters. Last year, more than 1,400 people—including 286 children—slept safely in our shelters. We are so grateful to Heritage Subaru for their generous support! Christy Zuccarini Community Assistance Network, Inc. (CAN)
Heritage Subaru Supports The Maryland Food Bank - Kate A
The Maryland Food Bank is so grateful for the generous support and donations made by the team at Heritage Subaru. All food collected and donated this holiday season will help feed hungry Marylanders across the state! We look forward to fighting hunger together!
